star7x Privacy Policy

star7x ("we", "our", or "the platform") provides a safe and reliable online betting and casino service for players in Bangladesh. This Privacy Policy ("Policy") describes how we collect, process, store, disclose, and protect your personal information when you visit and use our website https://star7x.lat.

By using our platform, you will be considered to have read and agreed to the terms set out in this Privacy Policy. If you do not agree with any part of this Policy, you are requested not to use our services.

This Policy may change from time to time. For significant changes, we will publish a notice on the website. The date of the latest update will always be shown at the beginning of this Policy.

star7x collects information in several ways. Details are provided below:

2.1 Information Provided Directly at Registration

When you create an account on star7x, we collect the following information:

• Full name (matching your identity document)
• Date of birth (for age verification — only those aged 21 or above may register)
• Mobile number
• Email address
• Preferred payment method details (bKash, Nagad, or Rocket account number)
• Chosen username and password

2.2 Identity Verification Information (KYC)

To ensure safe and responsible gaming and to verify the legitimacy of financial transactions, we may request the following verification-related information:

• National Identity Card (NID) or passport copy
• Mobile banking account verification proof
• Proof of address where required

2.3 Automatically Collected Information

When you access our website, the following information may be collected automatically for technical reasons:

• IP address and device information
• Browser type and version
• Operating system information
• Pages visited and session duration
• Referral source (which link you came from)
• Cookie and session data

2.4 Transaction-Related Information

Information relating to your deposits, withdrawals, and betting activity is logged in our system. This includes transaction amount, date, time, payment method, and transaction ID.

star7x uses your personal information for the following legitimate purposes:

• Account Management: To create, verify, and maintain your account.
• Service Delivery: To properly operate betting, casino games, and other services.
• Processing Financial Transactions: To complete deposit and withdrawal transactions.
• Identity Verification: To confirm your age and identity (to comply with the 21+ rule).
• Customer Support: To resolve your questions, complaints, and issues.
• Security: To prevent fraud, money laundering, and unauthorized access.
• Responsible Gaming: To identify signs of addiction and provide necessary support.
• Legal Obligations: To comply with applicable laws and regulations.
• Service Improvement: To analyze the user experience in order to improve our service quality.

star7x does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

Our payment processors (bKash, Nagad, Rocket), technology service providers, and game software providers (such as Pragmatic Play, Spribe, JILI, PG Soft) may receive the information necessary to deliver their services. These partners are required to process information according to our instructions and may not use it for their own purposes.

4.2 Legal Authorities

We may be required to provide information to the relevant authorities to comply with court orders, lawful government requests, or applicable legal requirements.

4.3 Company Restructuring

User information may be transferred in the event of a business merger, acquisition, or restructuring. You will be notified in advance in such cases.

4.4 With Your Consent

Your information will not be shared for any purpose other than those listed above — unless you give explicit consent.

Our website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help us improve our service quality.

We use the following types of cookies:

• Essential Cookies: To ensure the core functionality of the site — such as maintaining your login session. Disabling these will prevent the site from working properly.
• Functional Cookies: Used to remember your preferences (language, settings).
• Analytics Cookies: Collect information about site usage to improve our service — completely anonymously.
• Security Cookies: To detect and prevent fraud and unauthorized access.

You can control or decline cookies through your browser settings. Please note that disabling certain cookies may cause some features of our service to not work properly.

6.1 Retention Period

We retain your information only for as long as necessary. Even after an account is closed, certain information may be retained for a defined period as required by legal obligations, dispute resolution, or fraud prevention.

6.2 Security Measures

star7x uses industry-standard security technology to protect your personal information:

• SSL/TLS Encryption: All data exchanged between your browser and our servers is transmitted in encrypted form.
• Secure Server Infrastructure: Our data centers operate with both physical and digital security measures.
• Access Controls: Only authorized personnel may access your information, and only for specific reasons.
• Regular Security Audits: Regular checks are carried out to identify and address potential vulnerabilities.
• Password Hashing: Your password is never stored in plain text — it is always kept as an encrypted hash.

Please note that no method on the internet is 100% secure. While we make every effort to ensure maximum protection, we cannot guarantee against any security breach. If you notice any suspicious activity, contact us immediately.

As a user of the star7x platform, you have the following rights over your own personal information:

• Right to Access: You have the right to know what information we hold about you. Upon request, we will provide you with a summary.
• Right to Rectification: If any of your information is incorrect, you may request that it be corrected.
• Right to Erasure: In certain circumstances you may request that your information be deleted. However, we may be required to retain some information due to legal obligations.
• Right to Restrict Processing: For specific reasons, you may ask us to limit the use of your information.
• Right to Data Portability: Where applicable, you may request your information in a structured and readable format.
• Right to Withdraw Consent: Where processing of your information relies on your consent, you may withdraw that consent at any time.

To exercise these rights, please contact us by email. We will respond to your request within a reasonable time.

star7x strictly enforces an age verification policy. Our services are for individuals aged 21 or above only. We do not knowingly collect any personal information from minors.

Age is verified at the time of registration and additional documents may be requested if needed. If we become aware that a minor has created an account, that account will be closed immediately and the associated information will be deleted.

If a parent or guardian becomes aware that their child is registered on our platform, please contact us immediately.

Our platform may have connections to certain third-party payment services (bKash, Nagad, Rocket) and game providers. These third parties have their own privacy policies and star7x is not responsible for their policies.

We recommend that you read the privacy policy of these third-party services before using them.

This Privacy Policy may be updated as our services expand or due to changes in legal requirements. At least 7 days before any significant change takes effect, we will:

• publish a notice on the main page of the website,
• notify registered users by email,
• update the "Last Updated" date on this page.

Continued use of the platform after an update will be considered acceptance of the revised policy.

If you have any questions, concerns, or requests regarding your information or this Privacy Policy, please contact us through the following: